Account FAQs

Have questions about your account? You're in the right place.

If you don't find your answers in Frequently Asked Questions, feel free to contact Customer Service at the phone number listed on the back of your card.

Credit Card FAQs

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General Hero

Scroll through the questions and answers below or use the drop down menu to do a quick search for account FAQs.

 

 

Orlando Magic City Edition Credit Card FAQs

Scroll through the questions and answers below for FAQs.

 

 

How do I earn cashback rewards?

You'll earn 1.5% cashback on all net purchases made each billing cycle. Your cashback reward will be credited to your account at the end of each billing cycle.

Is there a limit to how much I can earn in cashback rewards?

No, there is no limit. For qualifying net purchases made in each billing cycle, you'll earn 1.5% cashback that will be credited to your account at the end of each billing cycle.

Do cash advances qualify as purchases toward cashback rewards?

No, cash advances do not qualify as purchases under this program. Please see the Orlando Magic Credit Card terms and conditions for additional exclusions that do not qualify as purchases.

Where can I see my cashback rewards?

To view your cashback rewards, visit MerrickBank.com/CardholderCenter.

How do I get a discount on food or beverage when I'm at the game?

You'll need to load your Orlando Magic credit card to your Orlando Magic mobile app. When you pre-purchase food and beverage through the app, or visit a concession in the Amway Center, simply use your Orlando Magic Credit Card through the Orlando Magic Mobile App to receive your 10% discount.

How do I redeem my 10% discount on merchandise at the team shop in the Amway Center?

Simply use your Orlando Magic Credit Card at checkout and the 10% discount is applied instantly.

Where can I get the Orlando Magic app?

If you don't have the Orlando Magic mobile app, you can download it through Google Play or the Apple Store on your mobile device. Once downloaded, add your Orlando Magic credit card as your payment method.