Account FAQs

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If you don't find your answers in Frequently Asked Questions, feel free to contact Customer Service at the phone number listed on the back of your card.

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General Hero

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Orlando Magic City Edition Credit Card FAQs

Scroll through the questions and answers below for FAQs.

 

 

Will I still get the 10% Discount on select concessions during Magic games at the Kia Center and 20% Discount at the Team Shop after the 2023-2024 NBA season?

The 10% Discount on select concessions during Magic games at the Kia Center and 20% Discount at the Team Shop will no longer be available after the 2023-2024 NBA season with your Orlando Magic Credit Card.  However, your card will continue to have the 1.5% Cash Back Reward.

How do I earn cashback rewards?

You'll earn 1.5% cashback on all net purchases made each billing cycle. Your cashback reward will be credited to your account at the end of each billing cycle.

Is there a limit to how much I can earn in cashback rewards?

No, there is no limit. For qualifying net purchases made in each billing cycle, you'll earn 1.5% cashback that will be credited to your account at the end of each billing cycle.

Do cash advances qualify as purchases toward cashback rewards?

No, cash advances do not qualify as purchases under this program. Please see the Orlando Magic Credit Card terms and conditions for additional exclusions that do not qualify as purchases.

Where can I see my cashback rewards?

To view your cashback rewards, visit MerrickBank.com/CardholderCenter.

How do I get my 10% Discount on concessions when I'm at the game?

You will need to load your Orlando Magic Credit Card to your Orlando Magic Mobile App. When you pre-purchase concessions, including beer and wine but excluding all other alcoholic beverages, or visit a concession in the Kia Center, simply use your Orlando Magic Credit Card through the Orlando Magic Mobile App to pay during concession checkout to receive your discount.
Note: This discount will only be available until the end of the 2023-2024 NBA season.  

How do I redeem my 20% Discount on merchandise at the Team Shop in the Kia Center?

Simply use your Orlando Magic Credit Card at checkout and the 20% Discount is applied instantly.
Note: This discount will only be available until the end of the 2023-2024 NBA season. 

Where can I get the Orlando Magic app?

If you don't have the Orlando Magic mobile app, you can download it through Google Play or the Apple Store on your mobile device. Once downloaded, add your Orlando Magic credit card as your payment method.
Note: Discounts at the Team Shop and Kia Center will only be available until the end of the 2023-2024 NBA season.